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Side-by-side pricing and feature comparison. Updated daily by PulseSignal.
Starting from $55/mo
No pricing data available.
Starting from N/A
| Feature | Zendesk | Drift |
|---|---|---|
| Messaging and live chat | ✓ | n/a |
| AIAI Agents | ✓ | n/a |
| AIAction Builder | ✓ | n/a |
| AIApp Builder | ✓ | n/a |
| AIWriting Tools | ✓ | n/a |
| AIKnowledge Base | ✓ | n/a |
| AIQuick Reports | ✓ | n/a |
| IVR phone tree | ✓ | n/a |
| Telephony | ✓ | n/a |
| AIAdmin Copilot | ✓ |
Drift
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Zendesk
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Start 14-day trial| n/a |
| Skills-based routing | ✓ | n/a |
| Omnichannel routing | ✓ | n/a |