PulseSignal is not a spam vector.

Our commitments

The email PulseSignal itself sends.

• Every transactional email is sent only because you opted into a workflow that requires it (sign-up, verification, password-reset, billing, digest, alert).
• Every marketing email contains a one-click unsubscribe link, the legal sender name, and the postal address required by CAN-SPAM. Unsubscribe is honoured within 10 business days (we aim for under 24 hours).
• We never sell, rent, share, or trade your email address with third parties for their marketing.
• We separate transactional sending from marketing sending at the domain level so unsubscribing from a newsletter does not break password-reset deliverability.
• We publish DKIM, SPF, and DMARC records and monitor mail-tester.com / Google Postmaster Tools for reputation.
• We respect GDPR + ePrivacy consent: marketing email to EU / UK residents is opt-in (not opt-out), with a clearly separated tick-box at signup.
• We respect CASL (Canada) by requiring express consent and naming the sender + including a working unsubscribe.
• We respect the Australian Spam Act 2003: express consent, accurate sender ID, functional unsubscribe.

Customer rules

What you may not do with PulseSignal data.

PulseSignal is a competitive-intelligence research product. It is not a cold-email tool, not a lead-list, and not a circumvention path around consent rules. When you use the Service you agree:

• You must not use PulseSignal data to send unsolicited bulk email, SMS, WhatsApp, or LinkedIn outreach.
• You must not enrich, augment, or de-anonymise PulseSignal signals into a database of personal contact information that you then market against without an independent lawful basis.
• You must not use PulseSignal-surfaced executive movements to harass, defame, or send threatening communications to any individual.
• You must comply with the email and electronic-communications laws of every jurisdiction you send into, including CAN-SPAM (US), CASL (Canada), GDPR + ePrivacy (EU / EEA / UK), Australian Spam Act, and CTDPA / similar US state laws.
• You must keep your own records of consent / lawful basis for every recipient. PulseSignal does not provide a lawful basis for your outreach.
• You remain solely responsible for the content, frequency, and targeting of any communication you send. PulseSignal is a research tool, not an outreach tool.

Violating these rules is a breach of our Acceptable Use Policy and may result in suspension or termination of your account, with or without notice. Where conduct rises to a legal violation we may report it to the relevant regulator.

Reporting abuse

How to tell us something is wrong.

• You received a transactional email from PulseSignal you did not sign up for. Email privacy@pulsesignal.co with the full message and headers.
• You received a marketing email from PulseSignal after unsubscribing. Email privacy@pulsesignal.co and we will investigate within 5 business days.
• You believe a PulseSignal customer is using our service for spam. Email privacy@pulsesignal.co with the message and sender identification. We will investigate per our Acceptable Use Policy and may suspend the customer.
• You are a deliverability operator (Spamhaus, Talos, etc.) needing a contact. Email postmaster@pulsesignal.co.

Legal references

What we line up against.

• CAN-SPAM Act of 2003 (15 U.S.C. §§ 7701-7713), U.S. federal.
• Canada Anti-Spam Legislation (CASL, S.C. 2010, c. 23).
• UK Privacy and Electronic Communications Regulations 2003 (PECR).
• EU ePrivacy Directive 2002/58/EC + the forthcoming ePrivacy Regulation.
• EU GDPR Article 6 (lawful basis) + Article 21 (right to object to direct marketing).
• Australian Spam Act 2003 (Cth).
• Connecticut, Colorado, Virginia, Utah, Texas, and other US state privacy acts.
• The Telephone Consumer Protection Act (TCPA) for SMS / WhatsApp outreach.

See our Privacy Policy, Acceptable Use Policy, and regional notices for the broader framework.